Wednesday, August 16, 2023

Job destroyer?

Fear of losing their jobs to AI is a real worry for about 40% of workers. It's true that artificial intelligence replaces some tedious, repetitive jobs, but it can even do something like a writing job. 

In fact, that's a key point of the SAG-AFTRA strike now going on. Faces and voices are easily replicated, while something like ChatGPT can write realistically (but not creatively). Actors and writers want regulations to protect them.


But this think-tank writer says there are also opportunities coming: "Perhaps . . AI will turn out to be a tide that lifts all workers rather than a job-destroying technological tsunami."

For example, a study of customer service at call centers found that AI helped all to be more productive, and lower-skilled workers quickly grew to the level of higher-performing workers. In general, it may support all workers in their areas of weakness.

As usual, innovation can open new opportunities for those who prepare for it.

from AEI

(cont'd tomorrow: AI at Amazon)

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