(cont'd from yesterday's post)
What else has our new Chief Design Officer accomplished since starting the National Design Studio?
- New website for a tax-advantaged investment that belongs entirely to your child. It's easy to read, it's colorful, and it's easy to understand how to sign your kids up. Millions of kids will have a financial head start.
- A "usability refresh" for the portal for Obamacare (which crashed a lot), for FEMA (glitchy), and for Veterans Affairs.
- New website for the new food pyramid
- New website for cheaper prescriptions
About "30 years of digital dust" has built up on 27,000 government websites. They need work. Accessibility is key. What do they mean by that?
"We start with a question: can someone who has never seen this before figure out what to do?" That includes someone who is afraid to try again because he may do something wrong, or who drove two hours to a government office because the website failed them. All of them - all of us - need government websites that we can understand and navigate.
from The Free Press
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